RETURNS/EXCHANGES

PREPAID RETURN/ EXCHANGES PROCESS

  • Returns are accepted within 60 Days from the day the order was placed
  • Items must be new and unworn/Unwashed.
  • Email iakiclothing@gmail.com with your invoice number
  • Indicate items you would like to return
  • Securely repackage your merchandise. Cover or remove any original mailing address label or shipper barcodes from package
  • Please send your return to:
    ATTN: IAKI WEB RETURNS
    5992 Montgomery St.
    Juneau, AK 99801
  • Ship your package with your choice of shipper. To insure we receive your return/ exchange, please request a tracking number and insurance from your shipper. We are not responsible for lost returns/exchanges with outside shippers.

EXCHANGES: 

Please note that we are only able to exchange items for a different color/size of the same item. Please place a new order for new item, and return the original item for a refund.