RETURNS/EXCHANGES

RETURN/ EXCHANGES PROCESS

• Returns are accepted within 30 Days from the day the order was placed
• Items must be new and unworn/Unwashed.
• Email returns@iakibrand.com with your invoice number
• Indicate items you would like to return
• Securely repackage your merchandise. Cover or remove any original mailing address label or shipper barcodes from package
• Please send your return to:
  ATTN: IAKI WEB RETURNS
  5992 Montgomery St.
  Juneau, AK 99801
• Ship your package with your choice of shipper. To insure we receive your return/ exchange, please request a tracking number and insurance from your shipper. We are not responsible for lost returns/exchanges with outside shippers.

EXCHANGES: 

Please note that we are only able to exchange items for a different color/size of the same item. Please place a new order for new item, and return the original item for a refund.